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Terms and Conditions

Introduction (“the site”) enables buyers to shop for items including clothes, Gym products and accessories from Women’s Health, Men’s Health, Runner’s World & Bicycling online. All visitors to the site (“users” or “you”) will be able to see the products on offer.

Legally binding contract

All users and account holders, including those that buy from the site (“buyers”) are bound by these terms and conditions (“Ts & Cs”). By registering, or using the site at all, you recognise that you’ve read and accepted these terms and conditions.

With whom are you entering into a contract?

The site is owned and run by Fitshop, a division owned by Media24 (Pty) Ltd, registration number 1950/038385/06, a company incorporated in the Republic of South Africa (herein after referred to as “Fitshop”).

Products and availability

Please note that the stock of all items on offer is limited. Fitshop will make all reasonable attempts to ensure that special offers are brought to an end when stock runs out. If it happens that Fitshop is unable to fulfill any order at the advertised price because stock is sold out, Fitshop will let you know and you’ll be entitled to a reimbursement for the rand value you have paid for such product.

Buying products

The site allows you, the user, to place electronic orders (“order”) for one or more products on offer as long as such products are available and not sold out.

A purchasing contract (“sale”) between you and Fitshop only comes into effect once you have fully completed AND submitted the online order form for one or more products in your basket (“shopping cart”) AND your payment has been authorised by Fitshop (or has been received into Fitshop’s bank account). The above is dependent on the product being available.

Products on Fitshop cannot be reserved to be bought at a later stage, and placing an item in your basket without completing the order does not amount to a sale or an order. This means that Fitshop may remove any item from your basket before the sale actually takes place in the event of the product going out of stock.

Fitshop cannot be held responsible if an order has become unavailable by the time you try to complete a purchase at a later stage. The invoice for your purchase will be available online in the “My Account” section on the site. A copy of this invoice will be included in your parcel.

Cancelling and ending orders

Fitshop reserves the right, in the interest of preventing fraud, to refuse processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you. Fitshop will be liable for reimbursing you the rand value paid only if you have already paid for the cancelled order. You have the right to return item(s) purchased (see Fitshop’s Delivery and Returns Policy for more information).

What you pay for

The price of each product is given in the product information. In case of a sale or special offer, the discount price is shown. In the case of a sale, two prices are indicated alongside each product, as follows:

Purchase price
The price that has not been crossed out, is the price you pay if you buy the product from Fitshop. RRP (regular retail price): The other price (indicated by the crossed-out RRP) is the supplier’s usual (“RRP”) and is given purely as an indication of approximately how much you save by buying the product from Fitshop. The RRP shown is determined according to the market and prices of other suppliers. Please note that RRPs can change over the course of several seasons over which the product may be sold. The RRPs applicable at the time the product is introduced may differ from the supplier’s RRP at the time of your purchase. As such, Fitshop offers no guarantee whatsoever regarding accuracy of any RRPs displayed.

Place of delivery 
Fitshop delivers within business hours in the Republic of South Africa. As buyer, you indicate where in South Africa you require delivery, as well as contact numbers to be used in connection with delivery. Your parcel will be delivered to the address you specify in the checkout process.

In the case of door to door delivery, if nobody is present at the address at the time of delivery, our courier will on the second attempt of delivery use the mobile phone number you provided in your order and/or leave a note (in the letterbox if a residential address) to indicate that there was an attempted delivery. The courier will try once more, and if at that time there is still no one to sign for the parcel, it will be your responsibility to send an email to to arrange delivery. If you don’t contact Fitshop  within 5 working days of the courier attempting the second delivery, the courier will return the parcel to Fitshop, and we will contact you via email to discuss potential redelivery at your own cost. If this attempt does not succeed within a reasonable amount of time, Fitshop will simply reimburse you.

All Fitshop competitions are open to anyone except employees of Media24, their immediate families, sponsoring companies or associated agencies. The judges’ decision is final and no correspondence will be entered into. Fitshop reserves the right to forward the contact details of the readers who’ve expressed interest in that competition to the sponsors of competitions, and to use the reader details for marketing initiatives related to Media24. Prizes are not transferable, can’t be exchanged for cash and must be claimed within six weeks of notification. Styles/models and colours of prizes may vary. Winners will be notified telephonically or via email and must be over 18.